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Scribe vs Guide Agent

Scribe is useful for documenting processes. Guide Agent is better when you want reusable AI product guides from captured product screens.

Summary

Scribe is commonly used to document business processes, SOPs, onboarding flows, training docs, and customer support instructions. Its workflow centers on capturing a process and turning it into a clear step-by-step guide that can be shared or embedded where teams work.

Guide Agent is designed for product teams that want to build guides from a reusable library of captured product screens. Instead of treating each guide as a separate capture, Guide Agent helps teams ask for the guide they need, reshape it with AI, and publish it for different audiences.

Best for

Scribe

  • Teams documenting repeatable internal processes and SOPs.
  • Operations, enablement, and training teams that want process capture.
  • Workflows where the primary output is a structured step-by-step document.

Guide Agent

  • Teams that want to turn captured product screens into multiple guides for different audiences.
  • Product, support, success, and training teams that need reusable guide content instead of one-off walkthroughs.
  • Workflows where AI drafting, editing, sharing, exports, and analytics need to live in one guide workspace.

Feature comparison

Primary focus

Scribe

Workflow and process documentation generated from captured steps.

Guide Agent

AI product guides created from captured product screens and reusable product context.

Guide creation

Scribe

Capture a workflow and generate step-by-step documentation with screenshots and text.

Guide Agent

Ask the agent to draft, rewrite, reorder, or adapt guides for different audiences.

Reusable screen library

Scribe

Strong for captured process outputs; broader reuse depends on how teams organize Scribes and Pages.

Guide Agent

Built around keeping product screens available for future guides and edits.

Audience-specific guides

Scribe

Useful when teams need process documentation and larger process documents.

Guide Agent

Useful when the same product area needs onboarding, support, demo, and training versions.

Sharing and exports

Scribe

Supports sharing, embedding, and document exports for process documentation.

Guide Agent

Supports guide sharing and export workflows for product documentation.

Pricing model

Scribe

Pro subscriptions are billed monthly or annually, with paid seats at the team level.

Guide Agent

No subscription required. Pay with credits only when you create guides.

Different documentation workflows

Scribe starts with capturing how a process is performed, then turns that process into documentation. That is useful when the main task is to record an existing workflow and make it available to colleagues or customers.

Guide Agent starts from captured product context and lets teams create several guide outputs from the same screen library. That is useful when one product flow needs to become a tutorial, demo, onboarding guide, support guide, or training asset.

When to choose each

Choose Scribe

  • You mainly need process documentation for SOPs, internal workflows, or training documents.
  • Your team wants a workflow capture tool for documenting how work gets done.
  • Your documentation process is centered on capturing individual workflows and organizing them into process docs.

Choose Guide Agent

  • You want to capture product context once and reuse it across tutorials, demos, onboarding, support, and training.
  • You need AI help shaping guides for different audiences without starting from a blank document each time.
  • You care about publishable guides, exports, sharing, analytics, and sensitive information review in the same workflow.

Related comparisons

Try Guide Agent for your next product guide.

Capture your product screens once, then create the guide your audience needs.

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