How Guide Agent handles your information.

We collect the information you provide when you create an account, sign in, buy credits, contact us, or use the product.

This may include your email address, account details, uploaded or recorded product screens, generated guides, workspace content, and basic usage information.

We use your information to provide Guide Agent, generate and edit guides, process credits, improve the product, support your account, and communicate important service updates.

We may also use usage and performance information to understand which features are working well and where the product needs improvement.

Guide Agent is built around captured product screens and generated guides. You control what you record, import, create, edit, share, or delete.

You should avoid uploading sensitive personal data, confidential customer data, or information you do not have permission to use.

You are responsible for the information you choose to capture or import. If a screen contains customer data, internal details, credentials, or private information, make sure you have permission to use it.

Where available, features such as hiding sensitive information can help reduce what appears in guides, but you should still review content before publishing or sharing.

Payments are processed by Stripe. We do not collect, store, or handle full payment card details on our servers.

We keep records related to credit purchases, invoices, and account balances so we can provide billing support and keep your credits accurate.

Credit purchases are final and non-refundable, except where required by law or expressly agreed by us in writing.

Unused credits may remain available in your account according to the service rules that apply at the time.

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect the service, and improve the user experience.

Some browser storage is necessary for the app to work correctly.

We do not sell your personal information. We may share information with service providers that help us operate the product, such as hosting, authentication, payments, email, storage, analytics, and AI infrastructure.

When you share a guide or workspace link, people with access to that link may be able to view the content you shared.

We keep account, billing, workspace, and guide information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain accurate business records.

If you want to remove content from your account, you can delete it in the product where deletion tools are available or contact us for help.

You can edit or delete guides and workspace content using the controls available in the product. You can also contact us if you need help with account or data requests.

Some records, such as payment, invoice, security, or operational logs, may need to be retained for legal, billing, fraud-prevention, or service reliability reasons.

We use reasonable technical and organizational measures to protect your information. No internet service can guarantee perfect security, but we work to keep your account and content protected.

You are responsible for keeping access to your email account and sign-in links secure.

We may update this Privacy Policy from time to time. When we make material changes, we will update this page and may provide additional notice when appropriate.