Use Cases

Knowledge Base Article Generator

Use Guide Agent as a knowledge base article generator when you need to turn product screens into clear help center articles, support articles, and customer documentation.

Generate help articles from product screens

Guide Agent helps support and product teams create knowledge base articles from real product workflows.

You can reuse captured screens to explain setup, troubleshooting, configuration, and common customer questions.

What you can create

Knowledge base articles
Help center articles
Support articles
Troubleshooting guides
Customer documentation

How it works

Step 1

Capture or import product screens

Bring the product screens into one workspace so the agent has the context it needs.

Step 2

Ask the agent for the guide

Describe the audience, goal, or format you need, then let the agent draft the guide.

Step 3

Review, share, or export

Edit the result, hide sensitive details where needed, then share or export the finished guide.

Why Guide Agent

  • Reuse captured product screens instead of starting from a new recording every time.
  • Ask the agent to draft, rewrite, reorder, or adapt guides for different audiences.
  • Create shareable guides, exports, and narrated walkthroughs from the same product context.
  • Pay with credits only when you create guides.

Example prompts

Create a knowledge base article for setting up this integration.
Turn this product workflow into a help center article.
Rewrite this support article for a customer who is not technical.

Related use cases

Try Guide Agent for your next product guide.

Capture your product screens once, then create the guide your audience needs.

Get started